Blue screen on vista shutdown

Archived Forums. Sign in to vote. Friday, April 4, PM. I hope you can help us out. Thanks, jce Saturday, April 5, PM. Thanks for the reply John and excuse my lack of knowledge but how do I send you that file?

Also I think I might of found my problem.. When I had that newer driver it allowed me to make more display settings changes.. Replies 9. What else can we try? Hello Ravi Chandra , Thanks for your suggetion above, but it di not help in shutting down the system, and the blue screen still shows up for a quick second after shut down and before boot up.

Hi PositiveJolt, I would suggest you to run the online Dell PC diagnostics on your system from the link below and let me know the error codes. Hi PositiveJolt, The issue may be due to bad driver installed on the system. Back up all the data from the computer before proceeding to next steps. Unplug all the devices including your printer, camera and memory stick. Restart the computer. Press the "F8" key repeatedly as soon as you see the Dell logo.

Do not stop until you see the Advanced Boot Options screen. Press the down arrow and choose "Repair your computer. Type in your password. Click "OK. Click "Next" in the window that opens. Click to check the box next to "Yes, reformat hard drive and restore system software to factory condition" to confirm and click "Next. Click "Finish" when the process is complete to restart your computer. Hi PositiveJolt, Sorry for the confusion. Please follow the same steps for Windows vista operating system.

Removing it or updating it to the latest available version should fix the issue. Read more at Windows Recovery Disks. The NeoSmart Support Forums , member-to-member technical support and troubleshooting.

Get a discounted price on replacement setup and installation discs: Windows Vista. Applicable Systems This Windows-related knowledgebase article applies to the following operating systems:. Propose an edit. Download Easy Recovery Essentials.