Contact the vendor for additional information. If your computer doesn't recognize your iPhone, iPad, or iPod If you connect your device to your computer with a USB cable and your computer doesn't recognize your iPhone, iPad, or iPod, learn what to do. Check that you have the latest software on your Mac or Windows PC.
If you're using iTunes, make sure you have the latest version. If you see a Trust this Computer alert , unlock your device and tap Trust. If you can't unlock your device because you forgot your passcode, find out what to do. It is possible that the cable you are using is defective. In some cases, using an uncertified charging cable can result in reduced functionality. Connect the device to a different USB port. It is possible that the USB port you are using is defective. Try both different ports and buses on the computer.
If you are using a desktop tower PC with both front and rear USB ports, you can often use one set even if the other is malfunctioning, since they are usually connected to a different bus. If you have both USB 2. If you are using a USB hub, try using a root port on the computer instead. This will tell you whether the hub or the computer bus is at the heart of the problem. Make sure the iPod is charged.
If the iPod battery is completely depleted, it may not be detected until it is charged enough to power on. Connect the iPod to a wall charger for a faster charge than via USB. Update iTunes. Update Windows. Updates to Windows may include updates to USB chips or other relevant software. Part 2. Connect the iPod to the computer. Make sure that the USB cable is firmly plugged into both the iPod and the computer.
Open the Device Manager. Click the arrow next to the list item to expand. If you see no icon then try restarting the Apple Mobile Device Service. Part 3. Score 8. Anyone know how to retain that customization? It worked for me too. I removed everything as you suggested and re-installed Itunes, it worked! Thank you for taking the time to answer, you have saved an HP windows computer from being listed on craig's list, under the heading, "computer junk for sale" Thank you Alex22 for your help.
Score 1. I'm glad I was able to help. Zack Walker Rep: 13 1. Had the same problem, and this fix worked for me too! Israel Andrade Rep: 13 1. It worked, thanks! Edward Rep: 13 1. Tomer Shapira Rep: 13 1. THIS is the real solution to the problem at hand. Thank you very much. Paul Rep: 1. Dec 16, AM. Question: Q: windows 8 does not recognize my ipod nano More Less. Communities Get Support. Sign in Sign in Sign in corporate.
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